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by John Carlisle
COMPANY: CahabaCreek CONTACT: 205.621.9649; www.cahabacreek.com/products.htm LATEST VERSION: CahabaWorks 2.1.2 Q: Are upgrades free? A: If support is maintained on the product, there are no upgrade fees for minor releases. There are upgrade fees for major upgrades, but that cost is at a substantial discount. Q: Are they automatic? A: No. Q: Is your software Web-based? A: No. Q: Is your software hosted remotely, or can churches choose to host on an in-house server? A: N/A Q: Does your management software: Include accounting, payroll and bookkeeping features? A: We do have fund accounting designed specifically for the church community, including accounts payable. We do not include payroll in this version; however, we are planning to include a payroll assist feature later this year. Q: Have a built-in content management system for churches to use to update/upload content to their Web sites? A: No. Q: Include resources for operating an Intranet or Web portal? A: No. Q: Organize mass e-mailings? A: Yes. Q: Track and manage attendance? A: Yes. Q: Allow uploads of images? A: Our summer release, version 2.2, will support this. Q: Include a general ledger? A: Yes. Q: Track individual giving? A: Yes. Q: Contain a calendar for the planning of events and use of facilities? A: No. Q: Do you offer 24/7 tech support? If not, what is the availability of your tech support? A: Phone: 9 a.m. – 5 p.m. CDT. We maintain the same hours for e-mail, but occasionally check e-mails after hours. Q: Do you provide help for installation and implementation beyond the manual? A: We provide 30 days setup assistance at no additional charge. Our next release will also contain a setup wizard. Setup assistance is via phone or e-mail. Q: How does your pricing structure work? A: The free, Limited 50 version (limited to tracking up to 50 people) and the Limited 200 version (up to 200 people) is $250. The Standard version (unlimited people tracking) is $500, and the Network version (1 server and 4 clients) is $1,000. For each, one year’s support is included. Q: What three things do you want churches to understand about your company and product? 1.) We developed our product with the input of churches in mind. 2.) We are a Christian-owned company. 3.) We care about what customers want in the end product.
COMPANY: PowerChurch Software CONTACT: 800.486.1800; info@powerchurch.com LATEST VERSION: Version 10 Q: Are upgrades free? A: They can be purchased separately, at a discounted price for current users. Hosted version includes free upgrades. Q: Are they automatic? A: Users are notified when an update is available for purchase. They’re automatically installed on the hosted version. Q: Is your software Web-based? A: Optional hosted version is available. Q: Is your software hosted remotely, or can churches choose to host on an in-house server? A: Optional. Q: Does your management software: Include accounting, payroll and bookkeeping features? A: Yes. Q: Have a built-in content management system for churches to use to update/upload content to their Web sites? A: No. Q: Include resources for operating an Intranet or Web portal? A: No. Q: Organize mass e-mailings? A: Yes. Q: Track and manage attendance? A: Yes. Q: Allow uploads of images? A: Yes. Q: Include a general ledger? A: Yes. Q: Track individual giving? A: Yes. Q: Contain a calendar for the planning of events and use of facilities? A: Yes. Q: Do you offer 24/7 tech support? If not, what is the availability of your tech support? A: 9 a.m. – 6 p.m. EDT Monday through Friday. Q: Do you provide help for installation and implementation beyond the manual? A: Yes. Q: How does your pricing structure work? A: The complete package is sold for a flat price or the hosted version requires a monthly fee. Q: What distinguishes your product from other CMS products? A: It provides the tools for managing membership, contributions, accounting and event scheduling all in one package.
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