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by John Carlisle
COMPANY: Fellowship Technologies CONTACT: 866.690.1104; sales@fellowshiptech.com LATEST VERSION: SaaS (Software as a Service); no tracked version numbers Q: Are upgrades free? A: Included in the annual or monthly access fee. Q: Are they automatic? A: Yes. Q: Is your software Web-based? A: Yes. Q: Is your software hosted remotely, or can churches choose to host on an in-house server? A: Hosted remotely. Q: Does your management software: Include accounting, payroll and bookkeeping features? A: No. Q: Have a built-in content management system for churches to use to update/upload content to their Web sites? A: No. Q: Include resources for operating an Intranet or Web portal? A: No. Q: Organize mass e-mailings? A: Yes. Q: Track and manage attendance? A: Yes. Q: Allow uploads of images? A: Yes. Q: Include a general ledger? A: No. Q: Track individual giving? A: Yes. Q: Contain a calendar for the planning of events and use of facilities? A: No. Q: Do you offer 24/7 tech support? If not, what is the availability of your tech support? A: We offer after-hours emergency support 24/7, but standard support is 6 a.m. – 10 p.m. CST, seven days a week. Q: Do you provide help for installation and implementation beyond the manual? A: Yes. Q: How does your pricing structure work? A: We have 12 editions to choose from and an annual or monthly access fee based on typical weekend attendance. Q: What distinguishes your product from other CMS products? A: We host data in a secure structure, offering free upgrades and a Web-based program accessible anywhere there’s an Internet connection. We offer check-in – for children and adults – contact management, and fully integrated Weblink to the Fellowship One network
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