COMPANY: Servant PC

CONTACT: 800.773.7570; www.servantpc.com/contact_sales.htm

LATEST VERSION: Servant Keeper 6

Q: Are upgrades free?

A: No, but updates are free.

Q: Are they automatic?

A: No, they are optional.

Q: Is your software Web-based?

A: No; it can be hosted locally with no hosting fees.

Q: Is your software hosted remotely, or can churches choose to host on an in-house server?

A: In-house server.

Q: Does your management software: Include accounting, payroll and bookkeeping features?

A: No.

Q: Have a built-in content management system for churches to use to update/upload content to their Web sites?

A: No.

Q: Include resources for operating an Intranet or Web portal?

A: No.

Q: Organize mass e-mailings?

A: Yes.

Q: Track and manage attendance?

A: Yes.

Q: Allow uploads of images?

A: Yes.

Q: Include a general ledger?

A: No.

Q: Track individual giving?

A: Yes.

Q: Contain a calendar for the planning of events and use of facilities?

A: No.

Q: Do you offer 24/7 tech support? If not, what is the availability of your tech support?

A: By phone, 9 a.m. – 6 p.m. EST. E-mail and chat are available all hours.

Q: Do you provide help for installation and implementation beyond the manual?

A: Within 90 days.

Q: How does your pricing structure work?

A: $499 one-time fee.

Q: What distinguishes your product from other CMS products?

A: Servant Keeper 6 is easy to learn and to use and maintains the powerful features of more expensive programs.